Why do I keep getting error code 14 on Disney Plus? You keep getting Disney Plus error code 14 because there are issues with your login details. You might have entered the wrong email address, password, or combination. Or maybe the login credentials on your Disney Plus app must be outdated.
Some of the best shows on Disney Plus include Alias, The Biggest Little Farm: The Return, Obi-Wan Kenobi, Werewolf by Night, Glee, Ms. Marvel, etc. You can also watch some of the best movies like The Lion King, Coco, 10 Things I Hate About You, Black Panther, West Side Story, and Pinocchio.
Before using Disney Plus, you must first create an account. While there isn’t a Disney Plus free trial, the Disney Plus subscription cost is quite affordable, and you can start with the monthly subscription before jumping to the annual subscription.
The Disney Plus price is US$7.99/month, while the yearly subscription is US$79.99, enabling you to watch all the great content on this channel. However, you need to note that Disney Plus is only available in the US.
How to fix Disney Plus Error Code 14 [Easy Solutions]
All these error codes require different approaches to fix as they are caused by varying issues.
You can use various ways to fix Disney Plus Error Code 14, which is caused by login issues, including a wrong password, wrong email address, or sign-in to more devices than what’s required. Sometimes problems occur because of server issues.
Below are the easy solutions to fix Disney Plus error code 14 so you can get back to streaming your favorite shows.
Solution 01: Check if the account is activated
One of the reasons you might be getting the Disney Plus error code 14 is that your account isn’t activated. Your account can only be fully operational once you verify your email address.
Please check your email address to see if there is a verification link that you need to click. If there, click on the link to activate your Disney Plus account.
This step is only necessary for first-time users. If you have been able to stream from Disney Plus in the past, please skip ahead to the next step.
Solution 02: Use the correct email address
Another reason you are getting the Disney Plus error code 14 is that you are using the wrong email address to log in to your account. Please confirm the email address you are using and check if it is the one you used to subscribe to your account.
If not, try changing to an authentic email to access your account. If you are using various emails on your device, try removing the others to remain with the one you can log in to your Disney Plus account.
Solution 03: Try to log in through the Disney Plus website
If you are trying to log in to the app, you can consider logging in through the Disney Plus website to confirm if your login credentials have issues.
If your email and password work on the Disney Plus website, this proves that you’re entering the correct details into the app. Try to clear the cache and try again, confirming the login details.
Solution 04: Make sure your password isn’t changed
If you created a new password for another Disney-affiliated service or website using the email connected to your Disney Plus account, you will have to use that new password to log in to the Disney Plus site and app.
Besides this, if you share your Disney Plus account with someone, you must confirm if they changed the password. You can then ask them for the new password to enable you to log in.
Solution 05: Change your streaming device
You might be getting the Disney Plus error code 14 because your streaming device has issues. If you’re trying to watch Disney Plus on one device and getting error code 14, but it works fine on other devices, then the problem is with that individual device.
Either there is a problem with the app, or your device is not authorized to stream Disney Plus. Another reason is that too many devices might be signed with your Disney Plus account.
Solution 06: Reinstall the Disney Plus app
If the Disney Plus error code 14 persists, try uninstalling and reinstalling the app. This will delete any corrupt files that might have been downloaded on your device and cause error code 14.
You can do so by deleting the app from your device, clearing the cache, and installing it again. Ensure you go for the newest version to see if the issue is solved. Once you have solved the app, try logging in to see if the problem is solved.
Solution 07: Logout from all devices
Another solution you can use to fix the Disney Plus error code 14 is to force logging out on all devices with your Disney Plus account. This will ensure your account is not logged in on any device.
Follow the below steps to force log out on devices.
- Log in to the Disney Plus website using the account with issues.
- Click on your profile in the upper right corner.
- Click on your account in the drop-down menu.
- Tap on the Log out of all devices option.
- Enter your password to log out.
- Go back to the device that has issues and try to log in again to see if the error has cleared.
Solution 08: Reset your Disney Plus account password
If you are still experiencing the Disney Plus error code 14, you can try to reset your Disney Plus account password. A strong password is essential, enabling you to log out of all other devices.
Below are the steps you can use to reset your Disney Plus account password.
- Visit the Disney Plus website and click “Log In.”
- Key in your email address and click continue.
- Choose the “Forgot Password” option.
- Wait for a code from Disney Plus in your email, which will help you change your password.
- Follow the link to create a new password.
- Use the new password to log in to the device with issues and check if the problem is solved.
Solution 09: Contact Disney Plus customer support
If all these solutions have failed to clear Disney Plus error code 14, then the final resolution is to contact Disney Plus customer support. By informing customer service of any issues you’re experiencing, they can fix pre-existing problems or solve new ones as they occur.
Disney Plus Error Code 14: How does It look?
When experiencing the Disney Plus Error Code, you’ll receive either of the below messages:
- Sorry, we could not find your email (or password) in our system. Please re-enter your email and try again. If the problem persists, visit the Disney+ Help Center (Error Code 14).
- Incorrect Password. Please re-enter your password and try again. If the problem persists, try resetting your password by selecting “Forgot Password?” (Error Code 14).
You can then use the steps explained above to solve these issues. Your last resolution is to contact customer support to help you fix the problem.
What are the causes of Disney Plus Error Code 14?
Error code 14 on Disney Plus is caused by an incorrect username or password. This occurs more frequently with streaming devices with the Disney Plus app, but it can also happen when keying in your login information onto the website.
The issue can also happen when you reach the maximum number of logins required per account. If this happens, you can solve the problem by forcing log out on all devices.
Disney Plus Error Code 14 – FAQs
How do I fix the Disney Plus network error?
If these fail, you can force close and restart the app. You can also try signing out on all Disney+ devices and signing in again.
What is error code 43 on Disney Plus?
Additionally, it may appear if you try to play a movie or show that’s no longer available on Disney Plus.
What does error 42 mean on Disney Plus?
To fix this problem, try resetting your internet connection or router and check for updates on the Disney Plus app.
The Disney Plus Error Code 14 is a common error caused by various reasons. The most common reason is an incorrect password, but it can also occur when you have too many devices logged in or if there are Disney Plus server issues.
You can fix Disney Plus error code 14 with the correct password, sign out on all devices, or check for updates on the app.
If the problem persists, you can contact Disney Plus customer support. Hopefully, this guide has enabled you to solve the Disney Plus error code 14, and you can access your favorite content on Disney Plus.