Trying to find out why is your Hulu not working on Roku and how you can get this error fixed once and for all? It is your lucky day because this blog is all about how to fix all the Hulu issues on Roku that you are experiencing on your said device.
Hulu is a geo-restricted streaming service that is available in the US only, and many users utilize a VPN to get a hold of the service in areas where it is not available. Despite Roku not having direct access to a VPN, users still use Smart DNS to get a hold of these services. And that’s not it, you can also get Hulu on Smart TV, Xbox, and PS4 & PS5 using a SmartDNS method.
If you face an error regarding the geo-restrictions on Hulu, then we advise you to get a premium Hulu VPN like ExpressVPN on your device. It will solve most of your service unavailability errors. But if it continues, then you need to look into other matters that we have listed below.
Why Did Hulu Stop Working on Roku? [Common Errors]
If you are a frequent Hulu user, you may know that Hulu often faces a few issues on their streaming platform when it comes to streaming it on Roku specifically. And in order to counter those issues, one must navigate them first as to what are those problems arose and what are the reasons behind the frequent crashing of Hulu on Roku.
We have listed down a few options which may be the reason behind the frequent issues that come across the streaming service on Roku that are:
- Hulu App Not Launching
- Hulu Network Error
- Hulu Crashes & won’t open
All these pointers may have a different reason behind their happenings which we will cover below.
The Best Solutions to Fix Hulu Not Working on Roku
Following are some of the best tried and tested solutions that can get you to fix Hulu on Roku problems easily:
1. Check to ensure you are using a supported device
As of recent updates, Hulu decided to function on only the latest Roku devices. They have released a list of the devices that are compatible with the Roku models. The list is as follows:
- Roku Express and Express+
- Roku Premiere and Premiere+
- 4K Roku TV
- Roku 3 and 4
- Roku Streaming Stick (model 3500 or later)
- Roku 2 (model 4210)
- Roku Ultra
- Roku TV
If you are unaware of what your system is, then visit settings on Roku, go to the system and find out about your Roku model.
2. Check your Internet Connection
If the model is one of those mentioned above, then check your internet connection and whether it is working fine or not. If not, then you must restart it or contact your internet service provider.
3. Troubleshoot Playback Issue
If you encounter a Hulu playback failure on Roku, then you need to troubleshoot it. To troubleshoot, first, you need to unplug Roku and wait a few minutes. Plug it back in and open settings. Go to the system and select the power option from settings. Choose the system restart tab and wait. Now try to relaunch the Roku Hulu app again.
4. Re-add Hulu Channel
Try to remove the existing Hulu channel from your Roku device and reinstall it back in to see if it makes a difference.
5. System update
See if you have the latest version of the app and your Roku device is also up to date. You can find the option for system updates on Settings.
6. Soft Reset Roku
Follow the steps below to reset Roku mildly:
- Press the home button on Roku remote 5 times
- Now, press Up first, then the rewind button twice
- Press the fast forward button twice and wait a few minutes.
- Now open the Hulu app and see if it’s working or not.
7. Hard Reset Roku
If the issue remains, it’s time to take things up a notch and switch to a more advanced reset option which is as follows:
- Launch your Roku device and go to settings
- Visit the system and click on Advance settings
- Now, click on Factory reset and view its settings
- Press “Yes” and wait
- Once the reset is complete, try to launch Hulu again.
8. Hulu Customer Service
If nothing seems to work for you, we would suggest you contact the Hulu Customer Service and support staff and find out what is the underlying issue in the streaming service.
Why isn’t Hulu working on my Roku?
Hulu often comes across various issues on Roku, and one of those issues is that Hulu does not work on Roku. There are numerous reasons behind this like connectivity issues, Hulu not compatible with the new Roku device, or more.
Why is Hulu not loading?
Check if the app is updated to its latest version, or if the cache and extra data is cleared, if this issue persists, restart your internet connection or your device.
How do I update Hulu on Roku?
To update the Hulu app on your Roku device, head to the Roku home menu and visit Settings, then System and System Updates. Click on Check Now and press OK.
How do I clear the cache on my Roku?
Select Home from the main menu. On your remote control, press the following buttons consecutively: Home- 5 times. Press Up. Press Rewind 2 times. Press Fast Forward 2 times. The whole process will take about 15-20 seconds to clear out the cache on Roku.