Disney Plus VPN Not Working in Canada: Easy & Quick Fixes (2022)


Disney Plus isn’t letting you watch Mighty Ducks or Star Wars Game Changers in Canada? If Disney Plus VPN not working is your issue, then there’s probably something fishy going on with your device, account, or VPN. Don’t worry; we are here to help you with the issue. We’ve addressed all of the mistakes in this article, including the “Disney Plus is not available in your region” issue & the Disney+ streaming troubles.

There are a number of different issues why you are getting an error on the page you are trying to access – and they could be down to a variety of factors. However, there are some particular Disney+ errors that are simple to detect and repair, so you may continue to stream.

In any case, if you’ve run into any problems during streaming Disney Plus Canada, use this article to figure out how to fix them.

We are here to help you to figure out how to fix the VPN for Disney Plus in this article.

Disney Plus VPN Not Working in Canada – Common Troubleshooting

In the case of Disney Plus VPN not working, try the simple troubleshooting steps to find out what’s wrong. Typically, the issues are the consequence of some of the most common errors like speed or internet connectivity. Also, there might have been a problem with Disney’s servers, as well as the app, web player, or web browsers.

Here are the following steps to fix the most common errors while troubleshooting:

  1. Restart the Disney Plus app on the device you’re using.
  2. Restart your computer’s internet connection.
  3. Try changing the router antenna’s direction or the device’s position.
  4. Use an ethernet wire to connect your device.
  5. Make sure Disney Plus software is updated.
  6. After deleting the cache, try to reinstall the app.
  7. Make sure your device is up to date.

If you’re having problems with Disney Plus or other Disney products, you can point to the bottom of the problem by looking at the error codes. In this article, we’ve discussed every error code that can help you access Disney Plus.

How to Fix Disney+ ‘Unable to Connect’ Error in Canada?


A problem is known as the Disney+ not being able to connect or unable to connect problem affects Disney’s website. When the site’s traffic becomes too much for the servers to handle, they crash. However, once peak hours have passed and the server limit has been increased, it is usually rectified.

Disney could consider limiting access to Disney Plus on-peak hours. Other ways can be used to establish connections even during busy hours. There will be two messages appear informing you of a problem of establishing a connection with the service. A temporary approach could be to prohibit the usage of Disney+ at peak times.

You can try to fix this error by following these 3 methods to fix the unable to connect error during busy hours:

  1. Log out with your Disney Plus account and shut the window
  2. Launch the application again, and log in.
  3. If you face the same issue, then check your internet is fast enough.

How to Fix the “Sorry, Disney+ is not available in your region” Issue?


When you read the message “Sorry, Disney+ is not accessible in your region including Canada on your screen,” you know there’s an issue here.

Disney Plus has imposed geographical restrictions in several countries exclusive to the United States, Canada, and Netherland. While countries like the United Kingdom, Australia, New Zealand still have no access to the streaming platform.

Disney Plus will be available in Asia and Europe, such as Singapore, Thailand, and Hong Kong, at the end of 2021. However, the company will be expanding its network around the world as soon as possible.

Unfortunately, there is no approach to fix this problem except with a reliable VPN. If Disney Plus is not available, you will need a premium and reliable VPN service such as ExpressVPN. VPN is a technology that allows you to change your IP address to that of another country. This means, if you choose VPN servers within the U.S., you will be able to immediately access Disney Plus from anywhere in the world.

How to Fix Other Disney Plus Streaming Issues?


A faulty internet connection can cause problems with Disney+ streaming services. There are numerous error codes dedicated to the topic of network errors in the Disney+ websites About Us section for troubleshooting issues with streaming services.

To stream smoothly, you must have a fast speed internet connection. Therefore, if you want to enjoy a high-quality streaming experience such as an HD video, you need to have at least 10+ Mbps, and if you love 4K, then 25 Mbps is required.

The error codes 24, 29, 42, 43, & 76 are all related to connectivity. Go to the Disney+ Help Center Error Code xx if you’re having problems connecting to the internet or watching content on your Disney+ subscription service, or visit the Disney Plus help centre.

These error codes are all related to your internet slow speed or connectivity, and they can all be resolved using the methods listed below:

  • When the issue occurs on the same internet device, use internet speed test sites to determine your typical internet speed.
  • For improved internet signals, relocate your Wi-Fi router if possible.
  • Remove any sources that could degrade the strength of your wireless networks, such as a microwave, smartphone, or cordless phone.
  • If possible, use a connected ethernet connection.
  • Shut down everything for a while, including your internet, gadget, Wi-Fi network, and so on, and then restart.

How to Fix Disney Plus Error Codes?

These errors can range from software and hardware issues to account and internet device issues, and they can appear hazy. You can solve them with a little concentration and reading through the site’s menus and user-friendly instructions.

Most of the time, issues occur due to heavy traffic on the website. If you encounter an error code, visit the Disney+ Help Center. The error codes can be as simple as Disney Plus error 83, 42,73, etc., or with a small message attached to it. However, this problem will go away if you refresh the page or re-select the content you have been watching.

If you still face a problem, then try to log in again. This will most likely resolve your problem.

How to Fix Disney Plus Error Code 39?


You might face the Disney+ “Error Code 39” while streaming Disney Plus, which is mentioned below in the image.

Error number 39 is most commonly seen on Xbox One but can also show on other streaming devices. It could potentially indicate a problem with your HDMI cable or streaming device. If you’re experiencing it, you may be experiencing a Disney+ rights management code problem.

Here are some troubleshooting methods below to fix Disney+ error code 39 to enjoy hassle-free streaming:

  • Restart the video player. This problem can sometimes be a one-time occurrence that can be easily fixed by reloading or refreshing the video. Didn’t work? Move to the next step.
  • Use a different HDMI cable. If you get an error code when streaming over HDMI, it’s probably because the port isn’t the same as the one you’re using. You can restart streaming, and the error code will disappear if any of the ports work properly.
  • Try different cables such as display ports.
  • If you’re using an Xbox One, try restarting the Disney+ app or your console.
  • If you are experiencing problems with streaming on Xbox One, you may need to try using a different device to see if it’s affecting your streaming experience. Change the streaming device.
  • Try the factory reset your Xbox One if none of the methods mentioned above work.

Disney Plus Error 83 (Device Compatibility Problem)


Device compatibility concerns are the most common cause of Disney Plus Error Code 83. It could also be due to a faulty internet connection or server problems, or simply a lack of space on your phone or tablet.

The Disney Plus subscription service is not compatible with all of the devices that we use on a daily basis. Before you subscribe to Disney+, make sure your device is compatible with the service. Before you buy or try out the new Disney+ for Android and iOS apps.

Here is the list of devices that are compatible with Disney+:

  • Google Chrome, Firefox, Opera, Safari, and Edge are some of the most popular web browsers that support Disney+.
  • Android phones and tablets, iOS phones and tablets, and the Amazon Fire Tablet are compatible.
  • Sony’s PlayStation 4 and Microsoft’s Xbox One are two popular gaming systems.
  • Apple TV (4th Generation or later), Android TVs, Samsung Smart TVs, and LG TVs
  • Chromecast, Chromebook, Amazon Fire TV, Apple AirPlay, and Roku are among the other devices that are supported.

The Disney Plus Error Code 83 typically displays when your device fails the DRM check. Before any of Disney+’s content can be played, it must pass a DRM check on your device. The Disney Plus error will appear if your device does not pass this test.

How to Fix Disney Plus Issues on Your Device in Canada Region?

You can try the following approaches to get rid of Disney Plus problems on your phone, tablet, TV, or computer:

  1. Check if your internet connection is steady and fast enough to allow for uninterrupted streaming. Make sure you are connected to a stable Wi-Fi network.
  2. If you get any random Disney Plus issues, try restarting your programme or uninstalling and reinstalling the software that will help you in most cases.
  3. Clear the browser cache on your smartphone for the Disney Plus app. If you’re accessing Disney+ on a PC or laptop, try clearing the browser cache. On your phone, go to Settings>Applications>Disney+ and tap the ‘Clear Cache’ option.
  4. Make sure you upgrade to the most recent version for a better experience on your TV or mobile device before watching any Disney Action movies or TV shows online.

How to Fix Disney+ Not Working Error on Firestick in Canada?

Disney Plus Fixed Firestick Error

Users might see unexpected Disney+ issues on your Firestick, but it can be fixed by following the steps below mentioned below:

Check if Disney Plus Servers are Down

Use an app like Downdetector; it can tell you whether a website such as Disney+ is down or not in real-time.

Restart Your Router

Disney+ requires a minimum of 5 Mbps bandwidth for flawless streaming. If you’re having trouble with your internet, try restarting your router or reloading the page. Disney+ will also be unavailable if your internet speed isn’t up to the mark – we’ve tested this, and it generally works fine.

Log Out of Your Account and Log Back in

Sometimes logging out of your account and logging back in miraculously resolves the issue. However, you can follow the steps below to get started and try it out on your computer or mobile device.

  1. Launch the Disney+ app on your Fire TV.
  2. Tap settings from the side menu.
  3. Choose log out by pressing the button.
  4. Wait for a few minutes, then log back into your account.

Clear the Disney Plus Cache

Disney Plus saves the temperature data on your Fire TV. This data can get corrupted, causing your streaming experience to suffer. Using the method below, you can erase the cache on your Disney Plus app.

  1. Launch Settings on your Fire TV or Fire Stick.
  2. Head to the Applications, and choose “Manage Installed Applications.”
  3. Search Disney+ from the list, select it, and tap on “Clear Cache.”

How to Fix Disney+ Cache Problems with Consoles and Set-top Boxes in Canada Region?

Disney+ problems can also be avoided by clearing the cache and data on game consoles and set-top boxes. Easy steps to delete cache, data, and files on a PS4, PS5, Xbox, set-top box, or smart TV include the following steps below.

Clear Disney+ Cache on Sony PS4 & PS5

Here are the following steps to clear Disney+’s cache on PS4 & PS5:

  1. Head to the console settings.
  2. Choose Storage > System Storage.
  3. Tap on saved data.
  4. Select Disney Plus and tap options.
  5. Choose to delete clear your cache on Playstation 4 and 5.

Clear Disney+ Cache on Microsoft Xbox

Here are the following steps to clear Disney+’s cache on Xbox:

  1. Head to the Menu
  2. Choose Apps then My Games
  3. Choose the Disney Plus tile.
  4. Hit the Menu button on your Xbox controller.
  5. Tap More Options, and then choose Manage App.
  6. Hit clear out option.

Clear Disney+ Cache on Set-top Box and Smart TV

Here are the following steps to clear Disney+’s cache on the set-top box and Smart TV:

  1. Turn on your Smart TV or Set-top Box or Smart TV.
  2. Go to the Settings menu.
  3. Select Applications > Manage Installed Applications from the drop-down menu.
  4. Select the Disney Plus app from the available options.
  5. Clear the cache and data of Disney+ on your set-top box or Smart TV by selecting “Clear Cache” and “Clear Data.”

How to Fix Disney+ Credit Card Issues

At times, you might experience payment difficulties when trying to purchase a Disney Plus subscription. If that’s the case, then while attempting to process your payment, you will see the following message.

To fix this, double-check that you’ve entered the correct security code and other information. Make sure that the expiration date on your card matches the one you supplied and that the billing address is valid.

Other Error Codes on Disney+

Disney+ Error Codes

There are many other error codes that you may encounter while streaming Disney Plus on your devices. They are mentioned below.

Error 4: Disney’s website may display an error message if your card does not belong to the same region as the Disney+ region you’re using. It could also happen if your credit card has expired or if you’re not in the right region for the movie or TV show you’re watching.

Error 9: It indicates a payment issue or login problem.

Error 11: You will encounter this error if you’re using a low-quality VPN and trying to access Disney Plus from restricted countries.

Error 13: When you have reached the device limit, you may encounter this error.

Error 22, 35, 36: If your VPN services stop working while trying to access restricted content, you may see any of these error messages while watching Disney+.

Error 25:  An internal error that can be resolved by refreshing the page, signing out and back in again, or contacting customer service.

Error 30: This indicates a problem with device registration.

Error 31: A location problem that usually occurs when your location services are turned off, or your VPN services aren’t working properly.

Errors 32 and 87: It indicates a login problem, which can be resolved by double-checking your billing information or resetting your password.

Error 38: It indicates a problem with your time settings; make sure they are set to automatic.

Error 41: There is too much traffic. It’s a rare issue that occurs when there are too many people trying to view a show at the same time.

Error 76: This is a common error.

Error 86: When your account is suspended, or you violate the terms of service, you will receive this error.


There could be a variety of reasons for this, but the majority can be traced back to a slow internet connection or other account-related issues that can be resolved by logging back into your subscription.

If your problems are related to your internet connection, try restarting your Wi-Fi connection or switching to a different device. If the problem persists, try deleting and reinstalling the app or updating the Disney Plus app before attempting to log in again.

A black screen might be caused by a hard reset or a glitch. Clear the cache and delete and reinstall the programme on your device.

Try the following methods if your Disney Plus login button stops working or turns grey:

1) Create an account and then attempt to log in.

2) Turn off all browser extensions.

3) Try turning off your VPN connection.

4) Use incognito mode to access the website.

5) Reset your router’s settings.

6) Switch to a different network.

Disney+ is available on smart TVs and Android-powered televisions. If you are unable to download the built-in app, contact your manufacturer to upgrade your device. Other approaches, such as Chromecast, Roku, or Amazon’s Firestick, are also viable options.

You can remove the cache on Dinsey Plus by following the methods below:

1) Head to the Settings menu.

2) Launch apps

3) Go to Disney+ and then to Storage.

4) Select Clear Cache to remove all cache data.


We hope you enjoyed reading the article and understood how to fix the Display Plus VPN not working issue in Canada. We have mentioned all the possible errors you might be facing with the streaming service, and we hope we have helped in some way!

If your Disney Plus isn’t working, it’s likely due to geo-restriction, which is a bummer! The only way to get around that is by using a VPN; however, make sure you’re using a reputable, premium VPN with strong servers, such as ExpressVPN.  The VPN offers a high-quality streaming experience without any glitches.

Joshua Garner

Joshua calls himself nerd+geek who is also passionate about football. He enjoys comics, animes, and science fiction. He finds his comfort in writing about suspense, thrillers and science fiction shows and movies.

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